REACH UNISELF
Talk to us — reader, publisher, or Admin.
Most questions get a reply within one business day. For order issues, our Help Center is faster.
Send a message
We'll get back to you shortly
Orders & Delivery
Where's my order?
Track it directly from your account — faster than waiting for a reply. Once your order ships, we'll send a tracking link to your email and SMS. Most domestic orders arrive within 3–5 business days.
Selling Portal
How do I sell on Uniself?
Apply through the Seller Portal; approval usually takes 2–3 business days. You will need standard business registry details and a bank account. Our publisher onboarding team reviews all applications.
Returns & Refunds
Can I return a physical book?
Yes, within 7 days of delivery if unopened. Please note that physical books must remain in their original packaging (shrink-wrap intact). Digital purchases, audiobooks, and magazines are final sale and non-refundable.
Magazine Subscriptions
How does magazine subscription billing work?
Billed by the publisher directly; manage it from My Subscriptions. Subscriptions are billed on a recurring basis (monthly or annually) depending on your selection. You can pause shipments or cancel auto-renewal at any time.